Returns and Cancellations
Services rendered including coaching, consulting and copywriting are generally not refundable.
Coaching packages are generally non-refundable. Client has 12 months from date of purchase to use all purchased coaching calls, unless an extension has been arranged in advance and agreed upon by both parties and confirmed in writing by Julia Zaslow. Specific terms are included in contracts on a per client basis.
Cancellation of scheduled telephone calls require 48 hours notice or the standard hourly fee of $500 may be charged (or the coaching call counted as “used” and deducted from your package).
Due to their nature, all of our on-demand, digital courses are not refundable. If you have specific questions about our courses that have not been addressed in our marketing materials (emails, sales pages, webinars, etc), we encourage you to contact us so we can answer your questions before you purchase.
Credit Card Chargebacks
A $35.00 processing fee will be assessed for each credit card chargeback received by us. Purchasing a course or coaching package online constitutes a signed and binding contract as outlined. Deposits are non-refundable.
Returned (NSF) Checks
We charge a $35.00 processing fee for returned (NSF) checks. Customers that issue an NSF check will be required to submit future payments with a certified check or money order.
If you have any questions about this Returns & Cancellations Policy, please contact us via the form on this page, or by e-mail at hello [at] juliazaslow [dot] com, or write to us at 773 Center Blvd, Ste 1066, Fairfax, CA 94978.
Last Updated: [March 2022]